If yes, please call the National Gas Emergency Service Immediately0800 111 999
We will always aim to do our best but unfortunately there may be times when things go wrong. If for any reason, we have not met your expectations we have a team at our UK based call centre that will be able to assist you quickly. Customer care line: 0800 085 0845 (Option3).
You can view details of all our complaints contact details by clicking one of the links below.Annual boiler service complaintsAll other complaints
Our complaints data summary can be viewed here. It has been published in accordance with the guidelines from the Financial Conduct Authority.