Contact us
Request an engineer
An easy way to give us all the details we need to log your repair. Our engineer will aim to phone you the same day, but jobs logged after 1pm might take longer.
If you need your boiler serviced please give us a call.
All Enquiries
0330 102 825624 hour emergency helpline
choose Option 1Service appointments
choose Option 2Policy queries
choose Option 3
Making a complaint
We will always aim to do our best but unfortunately there may be times when things go wrong. If for any reason, we have not met your expectations we have a team at our UK based call centre that will be able to assist you quickly. Customer Relations line: 0800 032 0657.
You can view details of all our complaints contact details here.
Our complaints data summary can be viewed here. It has been published in accordance with the guidelines from the Financial Conduct Authority.
Are you an Engineer?
If you’re an engineer looking to work with us, find out more here.