FAQs

The most frequently asked questions about CORGI HomePlan cover.
When does my cover start?
What if I already have a home emergency plan elsewhere?
Am I tied into a contract?
Are there any callout or excess charges?
What are your response times?
When will my boiler be serviced?
Can I pay annually?
What locations do you cover?
Do you provide Landlords/Buy-to-let cover?
What are the claims limits?
What type of properties do you cover?
Once I’ve signed up what happens next?
Do you employ your own engineers?
Can I get a morning/afternoon appointment?
What will happen to the price after the first year?
I have received a promotional offer. Can I sign up online?
I’m not clear about the differences between the promotional offer and your standard products?
What type of boiler and heating systems do you cover?

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Your CORGI HomePlan policy is arranged and administered by CORGI HomePlan Ltd, a firm authorised and regulated by the Financial Conduct Authority under firm reference number 824122 to carry on insurance distribution. CORGI HomePlan Ltd is registered in Scotland (Company No. SC358475). Registered Office: 1 Masterton Park, South Castle Drive, Dunfermline, KY11 8NX.

The insurance policy is underwritten by OVO Insurance Services Ltd, a firm authorised and regulated by the Guernsey Financial Services Commission under reference number 2570126. OVO Insurance Services Ltd is registered in the Bailiwick of Guernsey under the Companies (Guernsey) Law 2008 (Company No. 67013). Registered office: PO Box 155, Mill Court, La Charroterie, St Peter Port, Guernsey, GY1 4ET.

CORGI HomePlan Ltd and OVO Insurance Services Ltd are part of OVO Group Ltd