How to reset your boiler

Often, a boiler can be returned to normal working order by resetting it. This is done by pressing the button or turning one of the thermostats to reset for 3 seconds before turning the stat back up.

Follow this simple how to guide to resetting your domestic boiler with step by step instructions from a qualified CORGI HomePlan engineer.

If your heating isn't coming on and you've checked the power supply and pressure you may need to reset the boiler.

It's a very simple and safe thing for you to do in your own home.

Follow these simple instructions to reset your boiler:

  1. Refer to your boiler manual.
  2. Push the reset button for 10 seconds.
  3. Wait 2 - 3 minutes, the boiler should fire up.
  4. Repeat twice if the first attempt fails.
  5. If the boiler still fails to fire up on the third attempt, double check the gas supply. If this is fine, it looks like you have a fault with the boiler and should call out an engineer.
  6. If the reset button is protected by casing, do not attempt to reset the boiler yourself, call out a professional.

Can’t find an answer?

Get in touch with our customer support team who will be to help you.

Your CORGI HomePlan policy is arranged and administered by CORGI HomePlan Ltd, a firm authorised and regulated by the Financial Conduct Authority under firm reference number 824122 to carry on insurance distribution. CORGI HomePlan Ltd is registered in Scotland (Company No. SC358475). Registered Office: 1 Masterton Park, South Castle Drive, Dunfermline, KY11 8NX.

The insurance policy is underwritten by OVO Insurance Services Ltd, a firm authorised and regulated by the Guernsey Financial Services Commission under reference number 2570126. OVO Insurance Services Ltd is registered in the Bailiwick of Guernsey under the Companies (Guernsey) Law 2008 (Company No. 67013). Registered office: PO Box 155, Mill Court, La Charroterie, St Peter Port, Guernsey, GY1 4ET.

CORGI HomePlan Ltd and OVO Insurance Services Ltd are part of OVO Group Ltd